We hired Florida Solar & Air to put impact windows in our home. They installed them and were happy to make any adjustments to please us as a customer....we are very happy with the product received.
While the initial installation in late 2020 was satisfactory, we did experience an infrequent issue with the hardware of one installed French Door. Much to the Company's credit, we were offered a replacement of the defective parts at no cost to us. The repair was performed by two professionals and took only a little bit over an hour. Thank you Florida Sola &Air for your customer oriented attitude. Given this situation, I would recommend looking at the Company when their services are desired.Update May30 2023, requested service support for two of our French doors, as in the past the response from all contacted was swift, professional and customer service driven. Technician came and evaluated the matter and proposed follow up action. In these times this service oriented culture is very rare. We appreciate the support that we receive from this company and reaffirm our recommendation to select their business whenever the need arises. Thank you Florida Solar & Air well done.
This company is great, and I was happy to do business with them, and Brian was excellent as well. I am very excited.
Excelente servicio Bryan nos explico todo correctactemente y quedamos muy contentos con su servicio 100 %
Love my windows. Jesus was a great PM
After overcoming some delays for issues out of your control, I am completely satisfied with the installation of my new roof
Glad to meet Brian Guzman who is very well informed not just about his company but how to help homeowners through the process. When my husband also approved of Brian it sealed the dealThanks again Brian definitely contacting you for future home improvements
They were very professional, timely and responsive. Any issues we had, they were quick to fix. The installation process was very professional and our project manager, Daniel went above and beyond the call of duty. I wholeheartedly recommend them.
Damaris is the best , she makes you feel like it's her home that's being worked on , love her presentation.Just wanted to state that David was great his work flawless and he's a gentleman. Jesus has been great as well right from the start thank you so much.
The representative Anthony Rivas was incredibly professional and did not pressure us into making a decision on the spot. He provided a detailed price and everything was in writing including that they do not use subcontractors. We are in the first phase shopping around once we get two other prices we will make a decision.
The complete staff is amazingStar, Danny and Greg are simply the best
Transparency, all what was offered was serviced. Nothing hidden. Once the permits were cleared, work was accomplished professionally and expeditiously. Customer service by Nicole Pulido courteous and professional (GRATE). I would recommend Solar And Air.
Few years back i had all doors and windows changed in my domicile for high impact!...I choose Florida Solar & Air because of the continual costumer service they provide to they clients for i do not like different people coming on and into my property and enjoy having a good rapport once i am please with the service i receive...Moving forward years later after the initial installation i had the pleasure to speak and explain what i needed to Mrs. Star from the window department.All was done with brain new replacement and most importantly free of charges.My next project in the near future will be the Air Conditioning Unit! And guess whom will be calling...FLORIDA SOLAR & AIR for sure and refer to Mrs. Star again for we have a nice rapport and connected very well. Conversing with her is always fluid and easy all is always done in a diligent manner. Thank you very much for your services over the yearsRegards to you.Michèle.
This company is amazing. They did a great job in my hose with the installation of new windows since day one. Daniel and Carlos were the best. I recomend the company 100 percent.
Manny Hernandez was very professional and knowledgeable with the products I was intersted in. Most importantly, he explained the process in detail with all steps clearly.Thank you
They are a great company, trustworthy and reliable. I am happy we found them because they did a great job and were willing to help in any way possible. I recommend this company 100%. The whole team is amazing, from the salesperson that explained everything to us, Manny, to the people that installed the windows, Carlos, to the supervisor, and Daniel also helped us incredibly during our inspection date. Daniel was very detailed, took care of everything. Also, Star did an amazing job to helps with all of.our issues. My family and I are very thankful for their services. The whole experience was great. I will recommend this company to friends and family.
Excellent experience and great team. Jesus, my PM and the crew was great.
Very professional from the start. Always had a number to call or text with any issues. My salesperson Blaine was awesome. Nicole in the office was great as well as Tony on the job site. Did my roof in 1 week after permits were final. Can recommend to anyone needing roof install with no hesitation whatsoever!
Very professional installers and Project Manager. I was comfortable asking questions whenever I wanted. I was kept abreast of what’s going on.
Solar and Air, installers of our hurricane windows, is an excellent company. Our experience was remarkably smooth from our sales rep, Stacey Sahli, to the office staff, to the installers and their onsite manager, Jesus Martinez. Stacey helped us greatly in our decisions and was knowledgeable, friendly, and very patient. Jesus made sure that the installation was done to perfection. The installation crew was outstanding. They were all professional, polite, and very hard working. Solar and Air care about customer satisfaction. They did a fantastic job, completed on time with no problems, and cleaned up the debris beautifully. We will be using them for our house addition windows, sliders, and entrance door. Thank you all at Solar and Air. We highly recommend you!
Hello my name is James and I am the Board of directors President of a 31 Unit Condo on South Beach.Our Installation was for each of the 31 Units and all common Area Impact Window and Doors. This Process was over several Years as we needed to give the Unit owners time to plan, and the quotes were completed during Covid. Which Florida Solar and Air worked with us every step one the way.I have to say that my experience, was one of collaboration, first working with the Sales Team, and then with Sr. Managment and the Installation Team.Due to the Covid epidemic the work was delayed on the request of the Condo Association. The Prices that were quoted 2 years prior had gone up considerably from the Manufacture, however, the Managment team with Solar worked with the Condo board of Directors (BOD)to honor the original quotes this was a huge saving and commitment of good faith from from Florida Solar and Air.The permitting took some time with the city of Miami Beach for each individual Unit, Solar always keep the BOD informed in a timely manner so that the project managment could plan appropriately with the Unit Owners.While there were a few issues with the installation as our building as it is a historic building and over 80 years old so we had to work very closely with the Installation team and the Project Manager - Daniel Younes (Danny). I was impressed with the professional approach that Danny took with both the BOD and the Owners (often our of country) to communicate and ensure that the Owners were satisfied. Each and every time if there was an issue, Danny worked tirelessly to make it right! His collaboration and communication between himself and Sr. Managment and the service was beyond expectation. Danny is a huge ambassador for the Company and as such, I have become a big advocate for Solar.When there were issues Sr. managment personally came on site to address, frankly unheard of in this day and age,I am not only the President of the Condo Association, but I am an Executive for a large fortune 500 company, so I understand and expect exceptional service Which Florida Solar & Air Delivered!I am a happy and satisfied Customer and an advocate for Solar!Appreciative!
Brian Guzman was great! He was punctual and very thorough in his presentation.
Customer service from Nicole was 5stars. The project manager was excellent. And the workers were very clean and efficient with the installation.
Nous avons fait changer toutes les fenêtres de notre villa et sommes très satisfaits de FSA et les recommandons fortement à tous nos amis!
Excelente Damaris Bravo muy profesional en todos los aspectos y estoy muy complacida con su servicio.
They are very professional; Jay Cruz went to our home yesterday. He gave us an excellent presentation of their products and all the details we need to know about the windows we are going to install in our house. So far, we are very happy.
Excelente trabajo, muy conforme
